CONTACT TRANSFER KINGZ

We’re here to help with orders, pickup, returns, and product questions.

Reach out to our team for support before or after your order. We’re committed to making the process simple, fast, and clear.

Email

For order support, questions, and returns.

orders@transferkingz.com

Phone

Talk to our team directly during business hours.

(646) 971-8363

Address

Pickup and local support available.

55 Webster Ave, New Rochelle, NY 10801
STORE HOURS

Visit us or schedule pickup

Monday to Friday 9:00 AM – 6:00 PM
Saturday 10:00 AM – 4:00 PM
Sunday Closed
VISIT US

Local support from New Rochelle, New York

If you are local and need pickup or help with an order, our team is here to make the process easy.

SEND A MESSAGE

Need help with an order?

Fill out the form below and our team will get back to you as soon as possible.

FREQUENTLY ASKED QUESTIONS

Quick answers before you place your order

How do I place an order?

Contact us or visit our product pages, select your desired items, customize where needed, and proceed to checkout. If you need assistance, our support team is here to help.

What payment methods do you accept?

We accept all major credit cards including Visa, Mastercard, and American Express, along with PayPal and Apple Pay.

How can I track my order?

Once your order is shipped, you’ll receive a confirmation email with a tracking number. You can also find the number on our Order Tracking page in your account.

What is your return policy?

We offer a 30-day return policy for unused and undamaged products. Please review our Returns & Exchanges section below for more details.

Do you provide application instructions?

Detailed application guides are available on our Resources page. If you need help, our support team can also guide you step by step.

Do you offer same-day printing?

Same-day printing options are available for eligible orders placed before 12 PM EST. With UPS Next Day Air, you can receive your order as soon as tomorrow.

RETURNS & HELP

Simple return and exchange guidance

Return Conditions

  • Return must be initiated within 30 days of receipt.
  • Products must be unused, in original packaging, and in the same condition as received.
  • Customized or personalized products are non-returnable.

How to Start a Return

  • Email orders@transferkingz.com to start a return.
  • Pack items in original packaging or similar protective packaging.
  • Include your order number and reason for return.
  • Drop the package using the provided label at the indicated carrier location.

Exchanges

  • Need a different size, color, or product?
  • Please follow the return process first.
  • Then place a new order for the item you want.
READY TO ORDER?

Choose the product that fits your project best.

Whether you need apparel transfers or hard-surface branding, Transfer Kingz is ready to help.

SHOP DTF SHOP UV DTF